The most unprofessional place I have ever been

SOUL Unisex Salon & Spa

The whole experience was very bad.
They just use big words while explaining the package and dont mention things that should be obviously be in package and is NOT there.
The face ritual is nothing but just a clean up and that to without giving steam or applying facepack. they charged me separately 600 just for face pack. And they tried to remove the blackheads & whiteheads without giving steam which was obviously too painful.So I had to ask them to stop.
They made me wait for around 45 for a hair spa. The entire staff took a break together and when ever I asked how much time more, i got an answer saying everyone is busy. But I went to use the washroom, I saw everyone eating & chit chatting, keeping the customer waiting. Then when the started the hair spa there was no water.
1 customer actually left the place saying their service sucks. When I said even I am leaving, they bought water in small tub & washed my hair.
The also staff seemed untrained and very slow. Even after waxing there were a lot of hair left on my hands. They took 6 hours to finish this package.
It is****expensive. They charge 3000 for facial and say it is 50% discounted.

The only thing good was the manicure & pedicure. Other than that, it was such a waste of money. Even the small time parlours are not so bad. I will never recommend this place to anyone.