I had the most horrible experience with OLA cabs today. I had booked a cab for 8:30am for my parents to go to court and since I know very well about Monday traffic and everything, I had booked it 10 hours back and had also received the confirmatory email with CRN 64492739.
Till 8:20am, there was no message with the driver details! Freaking out, I called their "amazing(!!!) call center" only to be told by the agent that he has sent the driver details just now and that i should get in touch with the latter. When I called the driver, that poor guy had no clue that he had any booking and got alarmed because he was at New Delhi Railway Station and in less than 10 mins, he was supposed to come to Amar Colony, Lajpat Nagar!
Yet again I had to call the call center and trust me...never in my life have i seem such careless, callous and insensitive people with an attitude that yells i-don't-give-rat's-ass-about-your-booking! After having no luck with the agent to make her see any sense, the call was transferred to (apparently) a supervisor who had the same i-really-don't-care attitude! What's really interesting is that being a supervisor, she was amazing at playing the blame game! She initially blamed the driver saying that the details were sent to him 30mins back. When asked as to how is that possible as we had to call just to get the driver details, she causally blamed the system and when I pressed her about the fact that my parents had to be in court at 10am and I needed a cab at any cost, with much boredom she informed that there were no cabs available till 12pm! I got really irritated and annoyed as this was not the first time when I had not received the driver details after pre-booking it a long time back! The result was that my parents had to wait outside on the road in the heavy rain for 15mins before being able to flag down a private cab!
Usually when OLA is late by 15-20 mins, I never utter a word as i very well understand that sometimes due to traffic or any other circumstances, this might happen! But what when the driver says that he would reach 40-60 mins late?!! OLA has disappointed me whenever I had to go somewhere important; so far its been 1 interview, 2 meetings and 1 court session! Thank you OLA for ruining it for me FOREVER! You guys should simply close down your horrible call center and equally redundant systems and yes maybe emphasize on hiring people who actually understands a customer's needs rather than robotic agents and even more robotic supervisors! %u202A#%u200EChaloNiklo%u202C
After all the hype that my friends had created for this Restaurant , I finally decided to go there for a family dinner. The ambience of the place is really different from other fine dining places, quite rustic and warm. The staff is also very courteous. We are a hard core non vegetarian family and so obviously we ordered Butter Chicken,Chicken Tikka and Garlic Naan. Have to say the quality of the food was brilliant and high class. It was delicious and fresh and oh so amazing. By the time we finished dinner we were so full but still felt having another bite. All in all an excellent experience. Cant wait to go back and try other stuff :)
excellent services and very very friendly staff.. i didn't feel as if i have come in a package..full satisfaction from my end. I have always given best service everytime and for all the work. I love to go there again and again due to honest treatment. Whatever they offer, they give the same and that to it's best. Cheers to the entire team and all the best
excellent food, mouth watering snacks, mind blowing main courses, huge variety of deserts, full paisa vasool. what else do you want from such a place. few pieces of advice 1. if you visit BBN ensure you are on an empty stomach so that you can enjoy each and every preparation. 2. never visit this place if you are running on a tight schedule, its one of those place where you should sit back and enjoy the food and the company of your partner.
Barbeque Nation brings the concept of a live grill to India for the first time. An International Concept, the restaurant offers an option where customers can make their food on their personal grills, which are embedded in each table.
The restaurant offers live vegetarian and non-vegetarian Barbeque starters in unlimited helpings, a main course buffet, soups, salads, desserts and a great variety of liquors. When it comes to food, the food was good and food portion was good too The service was prompt and the staff was courteous Overall it turned out to be a nice eventful evening for all of us Looking forward to go visit it again
In today's time , there is no one who doesn't know about snapdeal. I remember in the year 2010, I started shopping here .. Earlier I bought deals of beauty, adventures rides and for some gadgets .. but now it has become very big website which provides variety of things online . It has good variety of apparel , perfumes mobiles and lots more. also, it features deal of the day everyday in which you can purchase things on amazing prices. just love snapdeal. And will continue shopping here.
I pondered getting a tattoo for years and finally went to Ink For Life. maya did a beautiful tattoo on my leg and from there she graced me with 3 more and I love EVERY SINGLE one..she is a wonderful artist and answers all my questions...I will never let anyone else do any artwork on me...I highly recommend Livin Skin Tattoos.