They fixed my problem

Xpressions Salon

A few days after i wrote the previous review, i received a call from the owner i.e. Shival Ghai, who apologised and promised to fix my hair. A week later i went to the salon again and was pleased to notice the change in the tone of voice of the receptionist. Everyone was treating me nicely and they did the smoothing again. My hair are less frizzier now, however i was informed that the smoothing does not straighten your hair or calms the curls.

Fake deals and cheats

Xpressions Salon

A few days ago, I saw a deal for Xpressions salon for hair smoothing and rebounding on mydala.com. Hair smoothing was for Rs. 2199 and Rebounding for Rs. 2999. I took both the deal as I got my hair rebounded 4th time in Dec 2013 and I was not sure that it was a good idea to get them rebounded again. I finally decided to get hair smoothing as the length of my hair were already pretty straight and the smoothing part said that it removes curls and frizzes.

Now the fun part starts. As soon as I arrived at the salon and spoke to the girl at reception at Lajpat Nagar branch, she completely ignored the fact that I already have a deal for Rs. 2199 and pitched in a "Straight smoothing" which was for Rs. 6000. She kept on saying "Hairs" instead of "Hair", you are working at a Salon, please learn some basic English related to your profession. She said the normal smoothing does not straighten the hair and kept on saying it repeatedly, which is not true at all and was very irritating the way she was saying it. When I said the rebounding deal is for Rs. 2999 and I would rather get the rebounding done, the argument to that was that they will have to chop off 50% of my hair length. I took a stand and said that I am not willing to spend such a huge amount, which was the reason I took the deal and will go for the smoothing. The girl at the reception had a talk with the girl who did the smoothing and I am sure she told her not to do it properly. Even the deion of the deal says that it "Gives smooth & shiny hair" and "Removes curls & frizzes", which did not happen at all with my hair. Infact they are even frizzier that before. They are big cheats, who lure people to their salons with these kinds of deals and then pressurize them to spend more. At the end when I asked for tips to take care of of hair and the selling started again, the words were "aapko yahi wala shampoo and conditioner use karna padega" the product was for around Rs.1700. if someone in charge is reading this, please teach some manner to your staff as to how to talk and deal with the customer and also please stop posting such fake deals.