I had planned my wife's birthday and i booked a ola cab on the same night for outstation travel. They gave me a confirmation in the morning that i'll get a cab at the requested time . 10 mins before the departure i get a message that with my pick up and driver dtls. after 1 hr as the driver didn't show up i called him and he said that the booking has been cancelled.
I called ola cabs to confirm so as to why my booking is cancelled , They tell me due to some issue your booking was cancelled and we tried informing you BUT THEY WERE NOT ABLE TO REACH ME AND SOME LAME ANSWERS. I told them that's it urgent and i need the cab asap and was continuosly following up. They said the next cab will be available at 11.30 am after 2.30 hrs of my planned and confirmed trip. i called the cab driver again and he said that he'll be able to reach till 12 pm only. 3 hrs my planned departure.
Its horrible experience never ever book your cabs from these guys . They ,there software and time management everything in a single word is not up to the slightest mark.
I had to cancel my booking will never do the same mistake again. Beware if you are planning for any trips be it a airport travel after so much follow up these guys were not able to resolve any of my issues.
They also promised me reversal of advance booking which i had paid couple of weeks ago but its still not reached me .
I had planned my wife's birthday and i booked a ola cab on the same night for outstation travel. They gave me a confirmation in the morning that i'll get a cab at the requested time . 10 mins before the departure i get a message that with my pick up and driver dtls. after 1 hr as the driver didn't show up i called him and he said that the booking has been cancelled.
I called ola cabs to confirm so as to why my booking is cancelled , They tell me due to some issue your booking was cancelled and we tried informing you BUT THEY WERE NOT ABLE TO REACH ME AND SOME LAME ANSWERS. I told them that's it urgent and i need the cab asap and was continuosly following up. They said the next cab will be available at 11.30 am after 2.30 hrs of my planned and confirmed trip. i called the cab driver again and he said that he'll be able to reach till 12 pm only. 3 hrs my planned departure.
Its horrible experience never ever book your cabs from these guys . They ,there software and time management everything in a single word is not up to the slightest mark.
I had to cancel my booking will never do the same mistake again. Beware if you are planning for any trips be it a airport travel after so much follow up these guys were not able to resolve any of my issues.
They also promised me reversal of advance booking which i had paid couple of weeks ago but its still not reached me .
worst never book an ola cab.
Ola Cabs
I had planned my wife's birthday and i booked a ola cab on the same night for outstation travel.
They gave me a confirmation in the morning that i'll get a cab at the requested time .
10 mins before the departure i get a message that with my pick up and driver dtls.
after 1 hr as the driver didn't show up i called him and he said that the booking has been cancelled.
I called ola cabs to confirm so as to why my booking is cancelled ,
They tell me due to some issue your booking was cancelled and we tried informing you BUT THEY WERE NOT ABLE TO REACH ME AND SOME LAME ANSWERS.
I told them that's it urgent and i need the cab asap and was continuosly following up.
They said the next cab will be available at 11.30 am after 2.30 hrs of my planned and confirmed trip.
i called the cab driver again and he said that he'll be able to reach till 12 pm only.
3 hrs my planned departure.
Its horrible experience never ever book your cabs from these guys .
They ,there software and time management everything in a single word is not up to the slightest mark.
I had to cancel my booking will never do the same mistake again.
Beware if you are planning for any trips be it a airport travel after so much follow up these guys were not able to resolve any of my issues.
They also promised me reversal of advance booking which i had paid couple of weeks ago but its still not reached me .
by Sunil Ub
24 May 2014
Ola Cabs
I had planned my wife's birthday and i booked a ola cab on the same night for outstation travel.
They gave me a confirmation in the morning that i'll get a cab at the requested time .
10 mins before the departure i get a message that with my pick up and driver dtls.
after 1 hr as the driver didn't show up i called him and he said that the booking has been cancelled.
I called ola cabs to confirm so as to why my booking is cancelled ,
They tell me due to some issue your booking was cancelled and we tried informing you BUT THEY WERE NOT ABLE TO REACH ME AND SOME LAME ANSWERS.
I told them that's it urgent and i need the cab asap and was continuosly following up.
They said the next cab will be available at 11.30 am after 2.30 hrs of my planned and confirmed trip.
i called the cab driver again and he said that he'll be able to reach till 12 pm only.
3 hrs my planned departure.
Its horrible experience never ever book your cabs from these guys .
They ,there software and time management everything in a single word is not up to the slightest mark.
I had to cancel my booking will never do the same mistake again.
Beware if you are planning for any trips be it a airport travel after so much follow up these guys were not able to resolve any of my issues.
They also promised me reversal of advance booking which i had paid couple of weeks ago but its still not reached me .
by Sunil Ub
24 May 2014