Via.com

5

Clean beach resort recommended for Party

Our family was planning a get together of about 50 people and was hunting for a resort in Chennai. We finally settled on the Beach Park Club & Resorts as it was just a few minutes from the beach and there were lots of kids in the group. We booked the hotel on Via.com and got a great deal despite being a short stay, kudos to Via.com and they deserve a separate review. Coming back to the hotel, it is located in a peaceful locality in Thiruvanmiyur near Prathana Drive. There are several restaurants in the vicinity apart from the in house restaurant and there is a swimming pool. The event was well organized and the staffs were supportive in terms of getting the party supplies and other stuff. Try to book a room on the higher floors as they are less noisy.

5

Via.com - Excellent Site for Weekend Hotel Deals

Me and my wife were looking for a nice weekend resort in Hyderabad to just relax and chill out. We finally decided on Pragati Resort, located in Produttur Village. We booked our hotel on Via.com as they were giving a 10% off season discount. The booking process was a smooth experience and I immediately got a message and email confirmation. The Via.com hotel team even called post check in to ensure we had a pleasant experience. The resort was excellent and all our need was taken care of by the owner himself. Thanks to Pragati Resort for the excellent stay and Via.com for the quick and easy booking process.

5

5 Star Services from E Hotel Chennai and Via.com

A tad expensive for the amenities being offered but I would still give the E Hotel a 5 star rating due to its excellent location and super friendly staff. We stayed at the E Hotel from 23rd May to 26th May and Chennai summers are scorching hot. This means staying indoors for most of the day and stepping out only for a couple of hours in the evening. Luckily, the E Hotel was adjacent to the Express Avenue Mall and we spent the entire day shopping and lounging around in the fully air conditioned building. It wouldn't be fair not to include a Via.com review here as the entire experience was made so much better by the complimentary cab airport transfer and additional 10% discount offered by Via.com.

5

Unforgettable Memories of Manali - Via Holiday Rev

We celebrated our honeymoon in Manali in April 2014 and it was an absolutely memorable experience thanks to Via.com. My husband and I decided to opt for a Manali honeymoon holiday package from Via.com. We were little apprehensive considering they are not one of the top travel sites but they were offering the best rates for the package. The entire tour was planned and executed extremely well by Mr. Shailesh. We did run into a few issues during the late check out but they were promptly dealt with when we contacted the Via helpdesk.

5

Pleasant Stay at Escape Hotel & Spa - Thanks Via.c

I had booked hotel Escape Hotel & Spa in Bangalore on June 2014. I had booked through Via.com and it was pleasant online hotel booking experience, from browsing the hotels to the final payment page. Moreover, Via.com gave me a 20% discount on the final rate and a complimentary spa session. I judge online. I will be booking from the site again.

5

Via.com Review - Cool Price on Resort Lagoa Azul G

I booked a hotel named Resort Lagoa Azul in Goa from 2nd Oct 2014 to 4th Oct 2014 with via.com. Though they do not offer any kind of coupon but they give me a cool pricing to book this 3 star property. Their post booking service was also pretty good. When I called them after reaching in Goa to locate the property they helped me a lot.

5

Via.com

I was flying to San Francisco on a business trip and had booked my tickets on Via.com. My connecting flight from Delhi to Hong Kong (Air India) got delayed by around 6 hrs due to a faulty landing gear. The onward flight from Hong Kong to San Francisco (Cathay Pacific) had already left by the time I landed in Hong Kong and I was clueless what to do next.

I checked with Cathay Pacific help desk and was told that they wouldn't be able to help me as the delay was not due to a Cathay Pacific flight. I was at my wits end and checked for seats on the next flight to San Francisco. To my shock, every single flight from Hong Kong to SF is fully booked for next 2 days due to Comic Con. I called up the Via.com help desk and told them of my dilemma.

I was not expecting any help really, my thought was at least they will be able to book me a flight back to Delhi. To my surprise, the call center supervisor, Mr. Hari, got me a seat on the next Delta Airlines to SF by paying just 25% of the full fare. I have booked flights from several sites over the years and the experiences have ranged from good to outright horrible. But this is was the first time I was totally blown away by the amazing customer support by a travel portal.

I saw several Via.com reviews and found it hard to believe that so many people had a bad experiences with the site. My guess is that we tend to vent out only when things go bad and rarely appreciate a great customer experience. This review about Via.com is my attempt at trying to reverse the trend and giving credit where it's due.